2018 EDC Wage & Benefit Report-FULL REPORT

Jun 2025

Customer-Focused Communication and Listening Skills - June 24, 2025

---

Jul 2025

Introduction to Programmable Logic Controllers (PLCs) - (5 Days) July 10, 11, 16, 17, and 18, 2025 - July 10, 2025

---

Managing Stress in the Customer Service Arena - July 15, 2025

---

Introduction to TRIZ (Theory of Inventive Problem Solving) - July 22, 2025

---

Aug 2025

Time Management and Customer Service - August 19, 2025

---

Sep 2025

Responding to Customer Complaints - September 23, 2025

---

Oct 2025

Conflict Resolution Skills in Customer Service - October 21, 2025

---