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Doing Business

Training Opportunities

Delivered By

Hosted By
Economic Development Corporation of Elkhart County

Positioning our community for growth! Some of the following services are provided through on-site training/analysis projects and workshops:

  • Cyber Security Compliance
  • Energy Efficiency & Sustainability
  • Internal Auditor Training (IATF)
  • Leadership Development
  • Lean Manufacturing
  • Lean Office
  • Quality Improvement
  • Quality Systems (ISO)
  • Six Sigma
  • Supply Chain Services
  • Training Within Industry (TWI)

Next Level Jobs—part of Governor Holcomb’s Next Level Indiana agenda—aims to equip working-age Hoosiers and Indiana employers with the training and skills they need to succeed in the 21st Century economy. Developed in partnership by the Governor, the Indiana Commission for Higher Education, and the Indiana Department of Workforce Development with support from the Indiana General Assembly, Next Level Jobs features two targeted grant programs:

 

Substitutions & Cancellations

Substitutions may be made at any time prior to the class. Please notify the EDC of Elkhart County the substitute’s name prior to the day of class.

Cancellations  must be submitted 10 business days prior to start of workshop date in order to receive a full refund. Those cancelling within 5-9 business days prior to start of workshop will be assessed a 15% charge.

No refund will be issued for cancellations less than 5 business days prior to start of workshop.

A full refund of registration fees will be made if Purdue MEP exercises its right to cancel the program. 

Thanks to the Sponsorship of

Upcoming Training Courses

For more information and to register, please click the Class Name.

May 2022

Project Management

May 24, 2022 at 8:00 am - 4:00 pm

Project management, with its many tools, techniques, and activities, can be intimidating and complex. In this workshop, you’ll learn the basics of project management and gain a solid foundation upon which to begin to (or continue to) build your project management skills. Topics include the project lifecycle; key tasks and tools for project initiation, planning, execution, and monitoring and controlling; and keys to project success. You’ll also have an opportunity to assess your project management skills as well as practice using key project management tools.

Objectives:

  • – Define “project management” and describe different approaches to project management.
  • – Describe a project life cycle.
  • – List key activities/tasks in each phase of the project lifecycle.
  • – Describe key tools used at each phase of the project lifecycle.
  • – List best practices for managing a project.

Intended audience: Engineers, technicians, team leaders, and other personnel who have responsibility for managing projects; no experience in project management is required.

Workshop Length: 8 hours


Jun 2022

Effective Coaching, Communication and Listening

June 2, 2022 at 8:00 am - 4:00 pm

Effective Coaching, Communicating, and Listening are key elements toward building an intentional culture. This is a thoroughly interactive course with multiple scenarios, which allows participants to practice utilizing Emotional Intelligence and Productive Conflict Resolution with active listening, communicating, and coaching.

Participants learn how to take real-world situations and apply best practices and techniques in day-to-day activities and communications.


Combined Standard Work and Error Proofing Techniques

June 9, 2022 at 8:00 am - 4:00 pm

This is a combination of our 4-hour Standard Work and 4-hour Error Proofing courses delivered in the same day.


Managing Stress in the Customer Service Arena

June 15, 2022 at 8:00 am - 12:00 pm

Today’s customer service representatives typically have a lot to do and too little time to do it, a situation that commonly leads to stress. In this workshop, you’ll learn about how stress affects the body, and learn how to assess your own stress level. You’ll also learn tools for identifying sources of stress and learn proven techniques for managing stress.


Managing Across Generations

June 16, 2022 at 8:00 am - 12:00 pm

In the next 10 years, half of the work force will be made up of those identified as the millennial generation. Retiring Baby Boomers will be leaving the leadership ranks with more spaces than the Gen-Xers can fill and the workload will fall on the Gen-Y’s.

This workshop explores the general perceived differences between the employees from the different generations in communication, workplace improvement, and employee effectiveness.


Problem Solving Using PDCA, A3, and Root Cause Analysis

June 21, 2022 at 8:00 am - 4:00 pm

Problem Solving.  In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem solving method. In addition, participants will learn about problem solving tools and activities, including A3, root cause analysis, process mapping, cause and effect diagrams, error proofing, and others. Using a variety of real-world scenarios and hands-on activities, participants will practice implementing problem-solving methods and tools.

Objectives:

  • – Define “problem” and identify problem-solving skills.
  • – Identify barriers to problem solving.
  • – List the benefits of using a structured problem-solving method.
  • – Describe the goals of each Plan-Do-Check-Act (PDCA) step and activities that take place during each step.
  • – Define “root cause” and distinguish between root causes and symptoms.
  • – Document PDCA activities on an A3 template.

Intended Audience: Manufacturing personnel at all levels who want to learn a methodical approach for problem solving or personnel who want to improve their existing problem-solving skills.

Workshop Length: 8 hours


Productive Conflict Resolution

June 30, 2022 at 8:00 am - 12:00 pm

Conflict is a common problem in any organization that has people. Often, leaders are uncomfortable dealing with conflict because they do not have a process that keeps emotions under control. The good news is that an understanding of conflict, why it occurs, and how to manage it can help you turn a conflict situation into a positive opportunity for improvement.

Participants will also have the opportunity to identify the key skills that they can practice to improve their ability to handle conflict in a productive way.


Productive Conflict Resolution

June 30, 2022 at 1:00 pm - 5:00 pm

Conflict is a common problem in any organization that has people. Often, leaders are uncomfortable dealing with conflict because they do not have a process that keeps emotions under control. The good news is that an understanding of conflict, why it occurs, and how to manage it can help you turn a conflict situation into a positive opportunity for improvement.

Participants will also have the opportunity to identify the key skills that they can practice to improve their ability to handle conflict in a productive way.


Jul 2022

Time Management and Customer Service

July 13, 2022 at 8:00 am - 12:00 pm

The customer service environment is complex and demanding, which can make it difficult to get things done. However, as a customer service representative, how you spend your time directly affects the business and customer relationships. In this workshop, you’ll learn tools and techniques you can implement immediately that will help you get things done, making you a more valuable resource to your organization and to your customers.


Total Productive Maintenance (TPM)

July 21, 2022 at 8:00 am - 4:00 pm

Total productive maintenance (TPM) is a structured approach to equipment maintenance that strives to achieve perfect production: zero unplanned equipment failures, zero small stops or slow running, zero defects, and zero accidents. It involves personnel at all levels in the organization, including operators, maintenance personnel, and leadership.

In this workshop, you’ll learn what TPM is and how to apply it in manufacturing.


Aug 2022

Responding to Customer Complaints

August 10, 2022 at 8:00 am - 12:00 pm

Part of being in a customer service role is dealing with customer complaints, and how complaints are handled in your workplace can have lasting effects. In this workshop, you’ll learn why customers complain and techniques for effectively dealing with complaints in the customer service environment.


Cellular Flow Manufacturing

August 18, 2022 at 8:00 am - 4:00 pm

This hands-on course teaches how to link and balance manufacturing operations to reduce lead times, minimize work-in-progress (WIP) optimize floor space usage and improve productivity. The instructor will lead participants through a proven and reliable methodology for designing and implementing work cells. This training applies to both assembly and machine-based processes.


Sep 2022

Conflict Resolution Skills in Customer Service

September 14, 2022 at 8:00 am - 12:00 pm

Conflict is a common problem in any organization. Often, customer service representatives are uncomfortable dealing with conflict because they do not have a process that keeps emotions under control. The good news is that an understanding of conflict, why it occurs, and how to manage it can help you turn a conflict situation into a positive opportunity for improvement and better customer service. Participants will have the opportunity to identify the key skills that they can practice to improve their ability to handle conflict in a productive way, that will make happy, long-lasting customers.


Set-Up Reduction / Quick Changeover

September 15, 2022 at 8:00 am - 4:00 pm

Quick changeover is a lean manufacturing technique that can improve manufacturing efficiency by significantly decreasing changeover time. Quicker changeovers can reduce manufacturing costs and increase flexibility.

In this workshop, you’ll learn the fundamentals of set-up reduction in applying quick-change thinking to any type of setup or industry. This training focuses on attaining quick changeover through the systematic elimination of the internal components of a setup, while streamlining the final procedure.


Oct 2022

Pull-Kanban Systems Basic

October 13, 2022 at 8:00 am - 4:00 pm

Learn how to control resources in a production process by replacing only what have been consumed.

Introduces the principles of Pull systems/Kanban, applies them in a lifelike simulation, and demonstrates how they can be applied to a variety of manufacturing situations.

Workshop Length: 8 hours


Training Opportunities

Delivered By

Hosted By
Economic Development Corporation of Elkhart County

Thanks to the Sponsorship of

Positioning our community for growth! Some of the following services are provided through on-site training/analysis projects and workshops:

  • Cyber Security Compliance
  • Energy Efficiency & Sustainability
  • Internal Auditor Training (IATF)
  • Leadership Development
  • Lean Manufacturing
  • Lean Office
  • Quality Improvement
  • Quality Systems (ISO)
  • Six Sigma
  • Supply Chain Services
  • Training Within Industry (TWI)

Next Level Jobs—part of Governor Holcomb’s Next Level Indiana agenda—aims to equip working-age Hoosiers and Indiana employers with the training and skills they need to succeed in the 21st Century economy. Developed in partnership by the Governor, the Indiana Commission for Higher Education, and the Indiana Department of Workforce Development with support from the Indiana General Assembly, Next Level Jobs features two targeted grant programs:

 

Substitutions & Cancellations

Substitutions may be made at any time prior to the class. Please notify the EDC of Elkhart County the substitute’s name prior to the day of class.

Cancellations  must be submitted 10 business days prior to start of workshop date in order to receive a full refund. Those cancelling within 5-9 business days prior to start of workshop will be assessed a 15% charge.

No refund will be issued for cancellations less than 5 business days prior to start of workshop.

A full refund of registration fees will be made if Purdue MEP exercises its right to cancel the program. 

Our Mission

Our Mission is to create an economically vibrant community by recruiting, retaining, and strengthening our economic base; being a catalyst for diversification, innovation, and economic change.

Our Vision

The EDC of Elkhart County will leverage our entrepreneurial spirit, expertise and regional resources to develop a more prosperous community through a diversified, resilient and knowledge based economy.

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Commercial Brokers / Realtors

Our Location

300 NIBCO Parkway, Suite 201
Elkhart, IN 46516
Toll Free: 877-535-1002
Phone: 574-293-JOBS (5627)
Fax: 574-343-2951
edc@elkhartcountybiz.com

Upcoming CLASSES

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