We are…
Doing Business
Positioning our community for growth! Some of the following services are provided through on-site training/analysis projects and workshops:
- Cyber Security Compliance
- Energy Efficiency & Sustainability
- Internal Auditor Training (IATF)
- Leadership Development
- Lean Manufacturing
- Lean Office
- Quality Improvement
- Quality Systems (ISO)
- Six Sigma
- Supply Chain Services
- Training Within Industry (TWI)
Next Level Jobs—part of Governor Holcomb’s Next Level Indiana agenda—aims to equip working-age Hoosiers and Indiana employers with the training and skills they need to succeed in the 21st Century economy. Developed in partnership by the Governor, the Indiana Commission for Higher Education, and the Indiana Department of Workforce Development with support from the Indiana General Assembly, Next Level Jobs features two targeted grant programs:
- Workforce Ready Grant program for working-age Hoosiers
- Employer Training Grant program for Indiana employers
Substitutions & Cancellations
Substitutions may be made at any time prior to the class. Please notify the EDC of Elkhart County the substitute’s name prior to the day of class.
Cancellations must be submitted 10 business days prior to start of workshop date in order to receive a full refund. Those cancelling within 5-9 business days prior to start of workshop will be assessed a 15% charge.
No refund will be issued for cancellations less than 5 business days prior to start of workshop.
A full refund of registration fees will be made if Purdue MEP exercises its right to cancel the program.
Upcoming Training Courses
For more information and to register, please click the Class Name.
Aug 2025
CANCELLED-Time Management and Customer Service →
August 19, 2025 at 8:30 am - 12:30 pm
The customer service environment is complex and demanding, which can make it difficult to get things done. However, as a customer service representative, how you spend your time directly affects the business and customer relationships.
Sep 2025
Responding to Customer Complaints →
September 23, 2025 at 8:30 am - 12:30 pm
Part of being in a customer service role is dealing with customer complaints, and how complaints are handled in your workplace can have lasting effects.
Oct 2025
Introduction to Industrial Electrical Principles and Troubleshooting (6 days) October 9,10,16, 17, 30 & 31 →
October 9, 2025 at 8:00 am - 4:00 pm
This six-day workshop covers the foundational concepts of electricity, including terms, circuits, direct and alternating current for the first two classes. The foundational concepts of electric motors and industrial transformers in the second two classes and basic industrial print reading, relay logic, industrial controls, and numbering system in the third two classes. The course also includes numerous exercises and examples. Participants who complete this course can expect to gain knowledge and learn skills useful in an industrial environment.
Conflict Resolution Skills in Customer Service →
October 21, 2025 at 8:30 am - 12:30 pm
Conflict is a common problem in any organization. Often, customer service representatives are uncomfortable dealing with conflict because they do not have a process that keeps emotions under control. The good news is that an understanding of conflict, why it occurs, and how to manage it can help you turn a conflict situation into a positive opportunity for improvement and better customer service.
Dec 2025
OSHA 30-Hour General Industry →
December 4, 2025 at 8:00 am - 4:00 pm
Four Day Workshop: December 4,5,11 & 12
The 30-hour workshop, known as “OSHA 30”, provides employees with awareness of common job-related safety and health hazards and instructs them on how to stay safe on the job through hazard identification, avoidance, control and prevention in General industry. It also addresses recordkeeping requirements and common management responsibilities. Upon completion of all 30 hours of this workshop, participants will receive their OSHA 30 Card.
Positioning our community for growth! Some of the following services are provided through on-site training/analysis projects and workshops:
- Cyber Security Compliance
- Energy Efficiency & Sustainability
- Internal Auditor Training (IATF)
- Leadership Development
- Lean Manufacturing
- Lean Office
- Quality Improvement
- Quality Systems (ISO)
- Six Sigma
- Supply Chain Services
- Training Within Industry (TWI)
Next Level Jobs—part of Governor Holcomb’s Next Level Indiana agenda—aims to equip working-age Hoosiers and Indiana employers with the training and skills they need to succeed in the 21st Century economy. Developed in partnership by the Governor, the Indiana Commission for Higher Education, and the Indiana Department of Workforce Development with support from the Indiana General Assembly, Next Level Jobs features two targeted grant programs:
- Workforce Ready Grant program for working-age Hoosiers
- Employer Training Grant program for Indiana employers
- Rapid Recovery Program Expansion
Substitutions & Cancellations
Substitutions may be made at any time prior to the class. Please notify the EDC of Elkhart County the substitute’s name prior to the day of class.
Cancellations must be submitted 10 business days prior to start of workshop date in order to receive a full refund. Those cancelling within 5-9 business days prior to start of workshop will be assessed a 15% charge.
No refund will be issued for cancellations less than 5 business days prior to start of workshop.
A full refund of registration fees will be made if Purdue MEP exercises its right to cancel the program.