Date/Time
Date(s) - April 28, 2026
8:30 am - 4:30 pm
Location
EDC of Elkhart County
In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem-solving method. In addition, participants will learn about problem-solving tools and activities, including A3, root cause analysis, process mapping, cause and effect diagrams, and others.
Objectives:
- Define “problem” and identify problem-solving skills.
- Identify barriers to problem solving.
- List the benefits of using a structured problem-solving method.
- Explain the A3 problem-solving form and how it is used.
- Describe the goals of each Plan-Do-Check-Act (PDCA) step and activities that take place during each step.
- Define “root cause” and distinguish between root causes and symptoms.
Intended audience: Manufacturing personnel at all levels who want to learn a methodical approach for problem solving or personnel who want to improve their existing problem-solving skills.
Workshop length: 8 hours
