Productive Conflict Resolution


Date(s) - February 21, 2018
8:00 am - 12:00 pm

Economic Development Corporation of Elkhart County


Wednesday, February 21, 2018 | 8:00 a.m. – 12:00 p.m.

Conflict is a common problem in any organization that has people.  Often, leaders are uncomfortable dealing with conflict because they do not have a process that keeps emotions under control.  The good news is that an understanding of conflict, why it occurs, and how to manage it can help you turn a conflict situation into a positive opportunity for improvement.  Participants will also have the opportunity to identify the key skills that they can practice to improve their ability to handle conflict in a productive way.


  • Explain why conflict occurs.
  • Recognize effective and ineffective ways of handling conflict.
  • Apply the correct conflict style to use when in various conflict situations.
  • Apply knowledge of the three stages of conflict to prevent unnecessary escalations.
  • Explain how listening styles can affect conflict resolution.
  • Plan for hands-on application steps to practice key skills to deal with conflict situations.


Cost: $99


Registration is closed for this event.

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