Date(s) – August 23, 2019
8:00 am – 4:00 pm
EDC of Elkhart County
This full-day workshop combines classroom-style learning with an interactive “live” simulation, during which class participants become managers and workers within a fictitious company. Workshop participants learn lean definitions and techniques and explore the application of lean techniques in a simulated office.
Participants ultimately transform the simulated office in “stages.” At the end of the class, the office has been redesigned to improve customer and employee satisfaction and increase the speed of the order-to-cash cycle.
– Recognize the characteristics and benefits of a lean office vs. a traditional office environment.
– Categorize value added vs. non-value added activities and identify ways to eliminate non-value-added
– Eliminate or manage the “8 wastes” by applying various lean concepts.
– Apply the principles of lean to an office environment and experience, first-hand, the results lean has
on quality, cost, delivery and service targets.
Intended audience: suitable for employees at all levels interested in improving efficiency and effectiveness in an office environment.