Problem Solving Training using PDCA, A3 and Root Cause Analysis (RCA)


Date(s) - February 22, 2018
8:00 am - 4:00 pm

Economic Development Corporation of Elkhart County


Thursday, February 22, 2018 | 8:00 a.m. – 4:00 p.m.

In this course you will learn about the Plan, Do, Check, Act (PDCA) problem solving method and problem solving tools: A3, RCA, process mapping, cause & effect diagrams and others.  Plus hands-on activities you’ll even practice implementing these newly learned methods and tools in class!


  • Define “problem” and identify problem-solving skills.
  • Identify barriers to problem solving.
  • List the benefits of using a structured problem-solving method.
  • Describe the goals of each Plan, Do,Check, Act (PDCA) step and activities that take place during each step.
  • Define “root cause” and distinguish between root causes and symptoms.
  • Document PDCA activities on an A3 template.


Cost: $295


Registration is closed for this event.

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