

Jun 2025
The Power of ChatGPT: Capabilities, Use Cases, and the Future of AI - June 18, 2025Customer-Focused Communication and Listening Skills - June 24, 2025
Jul 2025
Introduction to Programmable Logic Controllers (PLCs) - (5 Days) July 10, 11, 16, 17, and 18, 2025 - July 10, 2025Managing Stress in the Customer Service Arena - July 15, 2025
Introduction to TRIZ (Theory of Inventive Problem Solving) - July 22, 2025
Lunch and Learn - MACOG Vanpooling - July 30, 2025
Aug 2025
Time Management and Customer Service - August 19, 2025Sep 2025
Responding to Customer Complaints - September 23, 2025Oct 2025
Conflict Resolution Skills in Customer Service - October 21, 2025